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Let us support you on your wellness journey. Let's connect!
Send us a email
Drop us an email directly—we're here to listen, support, and answer any questions you have!
hello@amarise.io
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Frequently asked questions
Answers to Common Questions—Let Us Help Clarify Your Queries!
Does AmaRise offer a free trial?
At AmaRise, we value the time and expertise of our team members and practitioners. As such, we do not offer free trials. However, we understand that your wellness journey is a personal commitment. You can cancel your membership at any time, giving you the flexibility to explore our services without long-term commitment.
What is your refund policy?
While we understand that circumstances may change, we do not offer refunds for credits or payments made towards our services. However, you have the flexibility to cancel your membership at any time, and you will not be billed for the next cycle. Please note that any remaining credits in your account will only be available while your membership is active. We're committed to ensuring your satisfaction and supporting you on your wellness journey.
How do I know which healing or wellness practitioner to book?
To determine which practitioner is right for you, we recommend considering factors such as your specific wellness goals, preferences, and any specific modalities or techniques you're interested in exploring. You can browse through our practitioners' profiles, which provide detailed information about their background, qualifications, specialties, and approach to healing.
Additionally, our technology-driven matching process, combined with the expertise of our wellness coordinators, helps ensure that you're matched with a practitioner who aligns with your unique needs and preferences. If you're unsure, our wellness coordinators are here to provide personalized guidance and support to help you make the best decision for your wellness journey.
Ultimately, the practitioner you choose should feel like the right fit for you, and we're here to support you every step of the way.
How long do I need to wait before my first session?
Each persons journey is different. Many have booked their first session within 5 days of signing up.
Do you offer discounts?
We offer corporate packages for organizations looking to prioritize the well-being of their employees. Additionally, we occasionally run promotions to provide special offers to our community.
However, outside of corporate packages and occasional promotions, we do not offer discounts. We believe in providing high-quality, personalized wellness services at fair and competitive prices, ensuring that all members of our community receive the best possible care and support on their wellness journey
How do I trust a Practitioner is a good fit for me?
At AmaRise, we prioritize your well-being and strive to ensure that you're matched with a practitioner who aligns with your needs and preferences. Our practitioners undergo rigorous training and qualification processes before joining our platform. Not only do they possess the necessary education/certifications and have at least two years of experience in their field(s), but they also undergo additional trainings to qualify as practitioners on AmaRise.
Furthermore, we utilize a combination of technology and a human-centered approach to ensure optimal matches. Our practitioners and clients both complete personality assessments, allowing us to leverage data-driven insights and the expertise of our wellness coordinators to facilitate the initial match.
We understand that finding the right fit is essential for your wellness journey. If you or the practitioner feel that the match isn't ideal, we're committed to working with you to find a better fit. While we strive for perfection, we acknowledge that learning and growth are continuous processes, and we're here to support you every step of the way.